FAQs

If you have questions or concerns, please e-mail us at info@godfirstwechase.com

How long does it take for my order to be delivered ? 

Once your order have been placed it will take 24-72 hours to be process (excluding Saturdays, Sunday & National Holidays).

Due to Covid-19 crisis, allow 15-21 business days for your order to be shipped. Orders placed on weekend and holidays are processed on the next business day.

Due to Covid 19 crisis, all international orders can take anywhere between 21-28 business days. 

Please Note: International orders are subject to extra taxes & fees beyond our control. The shipping fee does not include those extra fees.

After processing is completed, we will send you a tracking number immediately.

Please note, that your tracking number will update once UPSP has received the package and it is successfully processed through their system.

Do you offer free shipping ?

Yes, free shipping will automatically apply to all U.S order only. All international orders incur shipping costs.

What shipping service do you use ? 

We use USPS for all of our orders. 

My order says delivered but I have not received it, what should I do ?

USPS are responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.

Shipping Address Issues

GodFirstWeChase™️ WILL NOT BE HELD LIABLE  for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.

It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.

I was sent the wrong item, how can I go about getting the correct item ? 

Simply contact us with your name, order number, email used for the order & a picture of the item via email at info@godfirstwechase.com and we will do our best to resolve the issue.